At Casino 88, we're dedicated to providing the best possible experience for our players. If you have any questions or concerns, please don't hesitate to reach out using one of the following methods.
Our live chat support is available 24/7 in both English and French. Our friendly agents are ready to help with any queries or issues you may be experiencing. Simply click on the Live Chat button at the bottom right corner of our website to get started.
If your issue requires a more detailed response, please email us at . Our team will respond as soon as possible within 24 hours. We aim to resolve all issues promptly and efficiently.
Before reaching out for support, we encourage you to visit our comprehensive help-centre where you can find answers to most frequently asked questions. Click on the Support tab at the top of this page or search for a specific topic in the search bar.
At Casino 88, we take responsible gambling very seriously. If you feel that your gaming habits are becoming problematic, please contact our dedicated responsible gambling team via email at . We're here to help.
For technical issues related to our website or mobile app, please visit our troubleshooting guide in the help-centre. If you still require assistance, feel free to contact us via live chat or email.
In case of a complaint or dispute, we kindly ask that you follow these steps:
We're committed to resolving all complaints promptly and fairly.
Please allow up to 24 hours for us to respond via email or live chat. If your issue requires urgent attention, please contact our support team directly using the Live Chat feature.
For account security-related issues, such as forgotten passwords or login difficulties, please click on the Forgot Password link at the top of this page and follow the prompts to reset your details. If you continue to experience problems, feel free to reach out via live chat or email for further assistance.
Our website is fully optimized for both desktop and mobile devices. For any technical issues related to our mobile app or website, please refer to our troubleshooting guide in the help-centre.
We offer support in English and French, catering to a wide range of languages spoken by our players. If you have a query in another language, feel free to reach out via live chat or email, and we'll do our best to assist you.
Please use the contact method that suits your needs:
We prioritize our player's comfort and convenience in communication.
